Customers
Messaging a vendor
Ask questions before you book, and keep the thread with your booking.
Where messages live
Messages in your dashboard holds every thread, grouped by vendor and linked to the relevant booking or enquiry.
Before booking
Use the Ask a question button on a listing. Vendors see response time on their profile, so most reply quickly.
Keep it on platform
Please keep conversations and payments inside findit.hk. On-platform messages give you a record if something goes wrong, and off-platform payment requests are a common scam signal — we flag them automatically.
Attachments
You can send images and PDFs, which is handy for briefs, floor plans and quotes.
Notifications
New messages trigger an in-app alert and, unless you switch it off in settings, an email.
#messages
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