Privacy Policy

1. Introduction

1.1 WEDIDIT LIMITED ("Company", "we", "us", or "our") is committed to protecting and respecting your privacy.

1.2 This Privacy Policy explains how we collect, use, disclose, and protect your Personal Data when you visit our website findit.hk (the "Website") and use our services (the "Services").

1.3 We comply with the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"), the primary personal data protection legislation in Hong Kong.

1.4 By using the Website and Services, you consent to the collection and use of your Personal Data as described in this Privacy Policy.

2. What is Personal Data?

2.1 "Personal Data" means any data:

• (a) relating directly or indirectly to a living individual;
• (b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and
• (c) in a form in which access to or processing of the data is practicable.

3. Personal Data We Collect

3.1 Information you provide voluntarily:

• (a) Account Information: Name, email address, phone number, username, and password;
• (b) Profile Information: Personal summary, photo, location, skills, experience, qualifications;
• (c) Vendor Information: Business name, business address, service listings, pricing, availability;
• (d) Booking Information: Service selections, booking details, preferences, special requests;
• (e) Communication: Messages, feedback, reviews, inquiries you send to us or other users;
• (f) Payment Information: Payment details processed through our third-party payment providers (we do not store full payment card details).

3.2 Information collected automatically:

• (a) Device Information: IP address, browser type, operating system, device type;
• (b) Usage Data: Pages visited, time spent, clicks, searches, referral URLs;
• (c) Location Data: Approximate location derived from IP address (with your permission, precise location);
• (d) Cookies: Information collected through cookies and similar tracking technologies (see our Cookies Policy).

3.3 Information from public sources:

• We may collect publicly available information about you from public domains to enrich your profile, including employment history, education, and skills.

3.4 Sensitive Personal Data:

• We do not typically collect sensitive data (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless you voluntarily include it in your profile or communications.

4. How We Use Your Personal Data

4.1 We use your Personal Data for the following purposes:

• (a) To provide the Services: Create and manage your Account, facilitate bookings, enable communication between Vendors and Customers, process transactions;
• (b) To improve the Website: Analyze usage, enhance user experience, develop new features;
• (c) To communicate with you: Send service updates, booking confirmations, notifications, respond to inquiries;
• (d) For marketing and promotions: Send you promotional materials about our Services (you may opt out at any time);
• (e) To ensure security: Detect and prevent fraud, unauthorized access, and other security issues;
• (f) To comply with legal obligations: Comply with applicable laws, regulations, and legal processes.

5. Disclosure of Personal Data

5.1 We may share your Personal Data with:

• (a) Other Users: When you use the Services, certain information (e.g., your profile, listings, reviews) may be visible to other users;
• (b) Vendors/Customers: As necessary to facilitate bookings and communications between users;
• (c) Service Providers: Third-party service providers who assist us in operating the Website (e.g., hosting, payment processing, analytics, email delivery);
• (d) Legal Authorities: When required by law, regulation, or legal process, or to protect our rights and the safety of others;
• (e) Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the successor entity.

5.2 We do not sell or rent your Personal Data to third parties for their marketing purposes.

6. Data Retention

6.1 We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

6.2 When we no longer need your Personal Data, we will securely delete or anonymize it.

7. Data Security

7.1 We take reasonable measures to protect your Personal Data from unauthorized access, loss, misuse, or alteration.

7.2 We implement appropriate technical and organizational security measures, including encryption, access controls, and secure servers.

7.3 However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

8.1 Under the PDPO, you have the right to:

• (a) Request access to your Personal Data held by us;
• (b) Request correction of inaccurate Personal Data;
• (c) Request deletion of your Personal Data (subject to legal obligations);
• (d) Object to or restrict the processing of your Personal Data;
• (e) Withdraw consent at any time (where processing is based on consent).

8.2 To exercise any of these rights, please contact us at privacy@findit.hk.

8.3 We may require proof of identity before processing your request.

9. Cookies

9.1 We use cookies and similar tracking technologies to enhance your experience on the Website.

9.2 For more information, please see our Cookies Policy.

10. Third-Party Links

10.1 The Website may contain links to third-party websites.

10.2 We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies.

11. International Data Transfers

11.1 Your Personal Data may be transferred to, and processed in, countries outside Hong Kong.

11.2 Where we transfer data internationally, we ensure appropriate safeguards are in place to protect your data.

12. Children's Privacy

12.1 The Website and Services are not intended for individuals under 18 years of age.

12.2 We do not knowingly collect Personal Data from minors. If we become aware that we have collected Personal Data from a minor without parental consent, we will take steps to delete it.

13. Changes to This Privacy Policy

13.1 We may update this Privacy Policy from time to time.

13.2 We will notify you of any material changes by posting the new Privacy Policy on this page with the "Last Updated" date.

13.3 Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

14. Personal Information Collection Statement (PICS)

14.1 Purpose of Collection: We collect your Personal Data for the purposes set out in Section 4 above.

14.2 Voluntary or Obligatory: The provision of Personal Data is generally voluntary. However, failure to provide certain data may affect our ability to provide the Services to you.

14.3 Classes of Transferees: Your Personal Data may be transferred to the classes of persons set out in Section 5 above.

14.4 Data Access and Correction: You have the right to request access to and correction of your Personal Data held by us.

14.5 Contact for Data Access/Correction: Please contact us at privacy@findit.hk or at the address below.